I am so happy that you have installed more benches at the platform areas in Cityhall MRT. The silvery smooth benches that you guys have installed are so eye catching!! Looks very cool too but there's one big overlook to your fantastic bench is that its has a smooth surface... so SMOOOOTH that whoever sits on it will just slip off from it. The slipping was even aggravated by the 30 degree slope-y seats. Worst is that you placed the bench soooo close to the wall, ITs impossible for me to "sit" properly on the bench. If its intended for leaning, I would rather lean against the walls behind the seat as the seats are way too low for leaning. As seen in the picture, the poor uncle have to use one of his arms to lean on the bench himself to stop himself from slipping off. And worst, because of the seats blocking the wall, I can no longer lean on the wall with my back anymore.
I am happy that you do listen to your commuters and upgrade your premises (besides "upgrading" your prices) but next time, please test out the thing first before commiting to buy. If not, its just another big LEMON..